Chloe Shacket

We have a 15-day return policy, which means you have 15 days after receiving your item to request a return.

Refunds are for store credit only. No exceptions.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

Items purchased on sale or with a discount code of 10% or more are FINAL SALE. Items that are pre-ordered are FINAL SALE. We do not accept returns or exchanges for final sale items.

To start a return, you can contact us at shopoakandivoryboutique@gmail.com. 

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. The price of return shipping will be deducted from the total amount of the return. Items sent back to us without first requesting a return will not be accepted. 

You can always contact us for any return questions at shopoakandivoryboutique@gmail.com.